Get Support

Need help? Email us at

For customers of PubSub+ Cloud, you can open a support ticket in the PubSub+ Cloud Console.


To learn more about Solace Support, including support plans, response times, and more, visit

If you've been in touch with Solace, and need to provide debug information, see Gathering Event Broker Diagnostics.

To reap the benefits of real-time streaming across your distributed, you can contact Solace Professional Services.

To review milestones and phases, from product introduction through to end of support, take a look at Solace's Product Lifecycle Policy.