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Need help? Email us at

For other ways of getting in touch, contact us using these Contact options.


For PubSub+ Cloud customers, you can open a support ticket in the PubSub+ Cloud Console.


To learn more about Solace Support, including support plans, response times, and more, visit

If you've been in touch with Solace, and need to provide debug information, see Gathering Event Broker Diagnostics.

To review milestones and phases, from product introduction through to end of support, take a look at Solace's Product Lifecycle Policy.