Troubleshooting Agents

If you encounter any issues preventing you from deploying and troubleshooting your Agent, you can contact Solace for assistance.

Viewing the Error Logs

You can view the error logs for an Agent. The logs are useful for understanding problems that occurred while deploying the Agent and can provide you information to resolve the issue. Only the last ten error logs are available.

To view the error logs for an Agent, perform the following steps:

1. Log in to the PubSub+ Cloud Console if you have not done so yet. The URL to access the Cloud Console differs based on your authentication scheme. For more information, see Logging In to the PubSub+ Cloud Console.

2. On the navigation bar, select Agents .

3. On the Agents page, click the name of the Agent you want to view the error logs for.

4. On the Agents page, click the ellipsis and select View Error Logs.

   The View Error Logs option is available only if the Agent has been deployed at least once.

5. From the list of logs on the Recent Error Logs page, select the error log to view its details.