Deleting Your Account

If you have a Starter, Professional, or Enterprise account, open a support ticket to delete your account. Once the account is deleted, your organization is removed, all of your event broker services will be terminated, and you'll be logged out of PubSub+ Cloud. If you're a subscribed customer, any outstanding charges will be applied and processed through to the next billing period. To delete your account, you must be the account Administrator.

If you require further assistance after your account has been deleted, contact Solace.

If you are on a Trial account and you're the account administrator (have the Administrator role), you can delete the account yourself using these steps:

1. Log in to your PubSub+ Cloud account.
2. In the PubSub+ Cloud Console, select User & Account and select Account Details from the navigation bar.
3. At the bottom of the Account Details page, select Show Advanced Settings, and then click Delete Account.

   

4. In the Delete Account dialog, enter your account password in the Password field, and then click Delete Account.

   

After you click Delete Account, click OK. Your services are terminated and you'll be logged out.