Deleting Your Account

If you have an account other than a Trial account, open a support ticket to delete your account. Once the account is deleted, your organization is removed, all of your event broker services will be terminated, and you'll be logged out of Solace Cloud. If you're a subscribed customer, any outstanding charges will be applied and processed through to the next billing period. To delete an account, you must be the Administrator.

If you require further assistance after your account has been deleted, contact Solace.

To delete a Trial account, if you are an Administrator, you can delete the account yourself by following these steps:

1. Log in to your Solace Cloud account.
2. In the Cloud Console, select User & Account and select Account Details from the navigation bar.
3. At the bottom of the Account Details page, select Show Advanced Settings, and then click Delete Account.
4. In the Delete Account dialog, enter your account password in the Password field, and then click Delete Account.

After you click Delete Account, click OK. Your services are terminated and you are logged out.

We're sorry to see you go, but perhaps we can have an opportunity to assist you in your digital transformation at a later time. Thank-you for your time and consideration.